In order to improve the quality of service within the FT ULM environment, the Faculty of Engineering held a Workshop on Excellent Service Culture - Implementation of Online Based Administration within the FT ULM environment. This workshop was attended by all FT ULM administrative staff and was held in person on line.
This workshop was held in 3 discussion sessions:
Session 1: Handling Outgoing Mail, Controlling Outgoing Mail, Editing Database
Session 2: Disposition of Incoming Mail, FT POS Box, Control of Incoming Mail
Session 3: Optimizing G-Mail and G-Calendar Features
English 
Indonesian 
