Faculty of Engineering Student Satisfaction Level (Table 5.C)
(A) RELIABILITY: the ability of lecturers, education staff and managers to provide services.
(B) RESPONSIVE POWER: the willingness of lecturers, education staff and administrators to help students and provide services quickly.
(C) CERTAINTY: the ability of lecturers, staff & managers to give students confidence that the services provided are in accordance with the provisions.
(D) EMPATHY: willingness/concern of lecturers, staff and administrators to pay attention to students.
(E) TANGIBLE: student assessment of adequacy, accessibility, quality of facilities and infrastructure.
Level of Understanding of VMTS of Faculty of Engineering Students
C. Lecturer Questionnaire
Level of Lecturer Satisfaction of Faculty of Engineering
HUMAN RESOURCE MANAGEMENT SYSTEM
COMPETENCY DEVELOPMENT
CAREER/POSITION DEVELOPMENT
RESEARCH AND SCIENTIFIC WORK
COMMUNITY SERVICE
FINANCIAL SERVICES, FACILITIES AND INFRASTRUCTURE
Level of Understanding of VMTS Lecturers of the Faculty of Engineering
D. Educational Personnel Questionnaire
Level of Satisfaction of Faculty of Engineering Education Staff
COMPETENCY DEVELOPMENT
CAREER/POSITION DEVELOPMENT
FINANCIAL SERVICES, FACILITIES AND INFRASTRUCTURE
Level of Understanding of VMTS of Faculty of Engineering Education Personnel
E. Graduate User Questionnaire
User Satisfaction Level of Faculty of Engineering Graduates