FT e-Response Services:

The Faculty of Engineering provides online services which are developed and implemented referring to the implementation of the values of being active, efficient, polite, innovative and skilled or GESIT serving. Services are grouped into FT e-Services, FT Command Center, FT e-Response, FT e-Commerce, and FT e-Office services. 
Si Santun is ready to serve you in the FT e-Response information and complaint service

Service Standards Policy



Decree of the Dean of the Faculty of Engineering No. 137/UN8.1.31/HM/2020 concerning Public Service Standards within the Faculty of Engineering, Lambung Mangkurat University
Decree of the Dean of the Faculty of Engineering No. 125/UN8.1.31/HM/2021 concerning Public Service Standards within the Faculty of Engineering, Lambung Mangkurat University

Public Service Standards Document (SPP) within the Faculty of Engineering

Diploma Legalization Service Standards
Academic Transcript Legalization Service Standards
Service Standards for Legalization of Study Program Accreditation Certificates
Service Standards for Requesting a Certificate of Still Studying
Service Standards for Requests for Replacement Certificates for Academic Transcripts
Service Standards for Requests for Experts/Resources
FT Post Box Service Standards
FT Reporting Service Standards
Ask FT Service Standards
Collaboration Service Standards

Review and Improvement of Service Standards and SOPs

SOP Evaluation Report Document (2019) by the FT Quality Assurance Unit

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