II. Management Arrangement
Innovation in the Management Arrangement Area
Innovation in Management Arrangement Area:
(1) Innovation: Transcripts printed by the / SIMARI system; 2 language format; Paper/Photo Standards; and Legalize.
(2) Change:
- SIMARI printed transcript (starting graduation 96 > May 2020; 2 language format; Paper Standard; Photo)
- Approval Sheet that is integrated with the Lecturer Functional Promotion Acceleration Program.
- Online disposition: administration services can be accessed 24 hours; some services are fully paperless;
(3) Impact on public services: Transcript documents have better data security.
1. Fixed operational procedures (SOP) for main activities
- Reference: PermenPAN RB No. 19 OF 2018 regarding Preparation of Business Process Maps for Government Agencies
- Reference: PermenPAN RB No. 35 of 2012 regarding Guidelines for Preparing Government Administration SOPs
- Reference: Minister of Education and Culture Decree No. 154/P/2018 regarding the Business Process Map of the Ministry of Education and Culture.
- Reference: Minister of Education and Culture Decree No. 386/P/2019 regarding Standard Operational Procedures for Generic Government Administration within the Ministry of Education and Culture.
1.a. SOP refers to an agency's business process map
- The SOP document in the FT environment refers to the Business Process Map
- Faculty of Engineering Business Process Map Document.
1.b. Fixed operational procedures (SOP) have been implemented
SOP has been implemented through service implementation:
- All services that are operational: https://ft.ulm.ac.id/id/layanan/
- All proof of operational service performance: https://ft.ulm.ac.id/id/statistik-layanan/
1.c. Fixed operational procedures (SOP) have been evaluated
- Upgrading the SOP version from the 2016 version to the 2019 version and the form of Public Service Standards (SPP)
- Faculty of Engineering SOP document.
- SOP Evaluation Report Document (2019) by the FT Quality Assurance Unit
2. E-office
2.a. The unit performance measurement system uses information technology
The performance of the FT work unit is determined using the Dean's Employment Contract to the Chancellor
Civil Servant Performance Information System at ULM → databases Individual Performance Assessment
- The measurement system at FT uses an information technology system:
- Indicators related to Students: databases Input Student Affairs Data
- Indicators related to Lecturers and Staff: databases DUK FT 2020
- Tridharma achievement indicators: databases BKD
- Calculation of lecturer credit numbers: databases DUPAK FT
2.b. HR management operations already use information technology
- For each lecturer and staff, SIPEG is used; https://sdm.ulm.ac.id/beranda
- Synchronize HR management (Lecturers) using SISTER; http://sister.ulm.ac.id/auth/login
- At the FT level, it is equipped with an HR control system through: databases DUK FT 2020
- Operationalization of HR management using information technology is innovation accelerated promotion of functional positions: DUPAK integrated databases BKD. This is to overcome the difficulties of data collection and tridharma data collection for proposing increases in lecturer appointments.
2.c. Services to the public using information technology
- FT services are provided online. https://ft.ulm.ac.id/id/layanan/
- FT Service List
2.d. Monitoring and evaluation of the use of information technology
- Monitoring of utilization technology for unit performance measurement: Executive Information Systems (ISE): https://reports.ulm.ac.id/
- Evaluation of utilization technology for providing services to the public → 2016 SOP evaluation —> service workflow changes → new service required
- The results against utilization technology for providing services to the public → UPM recommendations for online service workflows
- Follow-up to utilization technology for operationalizing human resources for providing services to the public → 39 FT online services (version 2)
3. Openness of Public Information
Reference: Minister of Research, Technology and Higher Education Regulation No. 75 of 2016 regarding Public Information Services within the Ministry of Research, Technology and Higher Education
3.a. Implementation of policies regarding public information disclosure
- The public information policy at ULM has been running as proven by ULM receiving consecutive awards from 2015 to 2019.
- In the FT environment, public information disclosure is carried out through the FT website which contains all information that can be accessed by the public. The information presented is very complete, both static and dynamic information. Information also includes data and the results of data processing which are presented attractively using infographics (tables, charts, icons, etc.). The display of public information is presented in the main menu (static), and also in several dynamic menus, such as; Announcements, News, Agenda, IG FT, and service icons.
3.b. Monitoring and evaluating policy implementation
- Monitoring via the number of web views and number of file downloads
- Evaluation using instruments: http://bit.ly/LFT_lapor
- Result: implement feedback from the report (if there is no report in LaporFT! then no problem)
- Follow-up: adding information features and improving communication of service results
Secretariat / Front Office Services
Number of Secretariat / Front Office Service Users
Academic Services
Number of Academic Service Users
Student Services
Number of Student Services Users
Personnel Financial Services
Number of Personnel Financial Services Users
UMBMN Services
English 
Indonesian