Penataan Tata Laksana

Management
Change

Structuring
Governance

System Setup
HR Management

Strengthening
Accountability

Strengthening
Supervision

Quality Improvement
Public service

II. Management Arrangement

II.1. Fixed Operational Procedures (SOP) Main Activities

II.1.a. SOP refers to an agency's business process map

ULM is currently still implementing SOTK according to Permenristekdikti No.42/2015 where there are positions for the TU division and 4 sub-divisions and all staff still hold administrative (structural/echelon) positions.

All business process maps were prepared in 2018 and equipped with SOPs. Furthermore, according to PermenPANRB 1 of 2020, at the end of 2020 there were already 3 staff participating in functional position equalization, namely 1 Archivist, and 2 APBN financial management analysts (appointed on 28 December 2020). However, because the SOTK in accordance with equalization of positions is still in the process of being drafted/submitted, the probis used still refers to the existing SOTK.

As a first step in adjusting the new SOTK, the FT has prepared probis in accordance with the proposed SOTK and equalization of positions, namely:

Academic Probes: Admission of new students; and Implementation of PKM
Financial Probes: UP / TUP bookkeeping; and Payment of Honorarium/Perseverance
Staffing Probes: Proposed CPNS formation and Employee Discipline
General Probis and BMN: Outgoing Mail Management; and Organizing Meetings
Student Affairs Promis: Loans for Student Facilities; and Scholarship Networking.

Innovation This is done by always integrating new services and is possible because it is developed independently within the ecosystem Workspace for Education.

Evidence to Support Business Process Maps:

II.1.a.1. Document Business Process Map

II.1.b. Fixed operational procedures (SOP) have been implemented

Referring to the existing business process map, there are 10 SPPs which include SOPs that have been prepared and implemented at the FT.
SOPs are prepared referring to PermenPANRB No. 35 of 2012 concerning GUIDELINES FOR PREPARING OPERATIONAL STANDARDS FOR GOVERNMENT ADMINISTRATION PROCEDURES

Evidence to Support Implementation of SOP:

II.1.b.1. 2020 version of SOP
II.1.b.2. 2021 version of SOP
II.1.b.3. Screen shot implementation of SOPs online

II.1.c. Fixed operational procedures (SOP) have been evaluated

All main (academic) SOPs have been evaluated and have been followed up in the form of SOP improvements or proposed SOP improvements; Currently, the evaluation is carried out by the FT Quality Assurance Unit (UPM), especially on the main service SOPs (Education, Research and Community Service).

Evidence to Support SOP Evaluation:

II.1.a.1. Report Evaluation of FT SOPs

II.2. E-Office

II.2.a. The unit performance measurement system already uses information technology

The performance measurement system at ULM already uses information technology, namely the ULM Performance Information System (simperja). This system is integrated with the Academic Information System (AIS) and Executive Information System (SIE). The application used is a general ULM application and is also used by FT in measuring performance. Innovation performance measurement system at the FT level is in place dashboards performance on line And realtime taken from various sources (feeding data) such as personnel databases, databases academic, financial database, etc. All FT performance information is ultimately displayed via the FT web. .

Evidence to Support Performance Measurement using Information Technology:

II.2.a.1. Simperja screen shot
II.2.a.2. IKF screen shot & link to dashboard https://ft.ulm.ac.id/id/profil/indikator-kinerja-ft/

II.2.b. HR management operations already use information technology

ULM already has and utilizes information technology in the operationalization of HR management, namely SIPEG ULM, the data of which is connected to the SKP and BKD applications which are routinely filled in and collected by lecturers and education staff. The innovation carried out is integrating the SIPEG ULM application with SISTER (Integrated Resource Information System) which is managed by the ministry

Evidence to Support Operational HR Management using Information Technology:

II.2.b.1. Screen shots SIPEG ULM
II.2.b.2. Screen shots SISTER ULM
II.2.b.3. Screen shots SINTA,
II.2.b.4. Screen shots SIMLITABMAS,
II.2.b.5. Screen shots SCHOLARS,
II.2.b.6. Screen shots DUK FT
II.2.b.7. Screen shots performance/analytics HR displayed on the ft website

II.2.c. Providing services to the public already uses information technology

The provision of services to the public at FT fully uses information technology so that all services are online. There are 46 online services, namely:

Academic administration services: 24 services intended for students, alumni, community and partners.
Performance achievement information services: 1 service specifically for management (FT leaders) to monitor/control all FT services.
Information and complaint services: 2 services intended for the entire community and also the public to submit complaints and request information.
Commercial services for intellectual work: 4 services intended for the entire community and also the public to access the commercial intellectual work of FT lecturers
Digital office services: 15 services intended for management/leadership, education staff and lecturers.

Innovation those in service on line FT is harness platforms Workspace for Education as back bones so that all services are built with legal applications, free, and is fully supported by world standard services (especially data security), server stability, and also very reliable third party application developers.

Evidence to Support Public Services using Information Technology:

II.2.c.1. https://ft.ulm.ac.id/id/layanan-ft-e-services/
II.2.c.2. https://ft.ulm.ac.id/id/layanan-ft-command-center/
II.2.c.3. https://ft.ulm.ac.id/id/layanan-ft-e-response/
II.2.c.4. https://ft.ulm.ac.id/id/layanan-ft-e-commerce/
II.2.c.5. https://ft.ulm.ac.id/id/layanan-ft-e-office/

II.2.d. Monitoring and evaluation has been carried out on the use of information technology in measuring unit performance, operationalizing human resources and providing services to the public

Monitoring and evaluation activities on (1) use of information technology, (2) Unit Performance Measurement, and (3) Provision of Services to the Public have been carried out periodically (monthly) using the online monitoring and evaluation application;

Evidence to Support Monitoring and Evaluation of Information Technology Utilization:

II.2.d.1. Report IT Utilization Monitoring and Evaluation
II.2.d.2. Monitoring and Evaluation Report Work Unit Measurement
II.2.d.3. Monitoring and Evaluation Report Provision of Public Services
II.2.d. Documents IT Utilization Monitoring and Evaluation Report
> January 2021
> February 2021
> March 2021
> April 2021
> May 2021
> June 2021
> July 2021

II.3. Openness of Public Information

II.3.a. A policy regarding public information disclosure has been implemented

The policy regarding Public Information Openness at ULM is regulated in Chancellor's Decree No. 005/UN8/HM/2017. As the Implementing Public Information Management Officer (PPID) is the Deputy Chancellor for Planning, Cooperation and Public Relations, while the implementing information officer is the Head of Public Relations Subdivision of ULM. Furthermore, Assistant Executive PPIDs and Assistant Executive Information Officers were also appointed at the Rectorate, Institutions and UPT within ULM based on Chancellor's Decree No. 046/UN8/HM/2017.

Meanwhile, at the faculty level, the dean is designated as the Assistant Executive PPID and the Head of Administration as the Assistant Executive Information Officer based on Chancellor's Decree No. 045/UN8/HM/2017. In its implementation, all information that can be accessed by the public is displayed or can be accessed via the FT website.

Evidence to Support the Implementation of Information Openness Policy:

II.3.a.1. Chancellor's Decree No. 005/UN8/HM/2017. (& Attachment)
II.3.a.2. Chancellor's Decree No. 046/UN8/HM/2017.
II.3.a.3. Chancellor's Decree No. 045/UN8/HM/2017.

II.3.b. Monitoring and evaluation of the implementation of the public information disclosure policy has been carried out

Monitoring and evaluation activities for the implementation of the public information disclosure policy are carried out routinely and reported through the ULM Service Achievement Report from 2015 to 2019. Meanwhile for FT, the implementation of public information disclosure is also carried out monitoring and evaluation for follow-up material for improvements. Monitoring and evaluation is carried out using an online monitoring and evaluation application.

Evidence to Support Monev and Implementation of Public Information Openness Policy:

II.3.b.1. Report Openness of Public Information
II.3.b.2. Document Public Information Disclosure Monitoring and Evaluation Report